In the world of business, customer support can make or break your success. Ringly.io transforms how companies handle customer phone calls through intelligent AI phone agents.

Getting started with creating your AI support agent

Your journey begins with creating an account. Ringly offers a free account that includes 10 complimentary calling minutes - giving you a risk-free opportunity to improve your customer support strategy.

Choose the right template

The magic happens when you choose your agent's template. For most businesses, the advanced customer support template provides a robust starting point. This pre-configured setup saves you hours of complex programming and delivers an immediately functional AI agent.

Customizing your AI agent

Customization options include:
- Voice
- Language
- Advanced settings  like back-channeling
- Voice speed and responsiveness

Pro tip: While the template offers excellent default settings, don't be afraid to fine-tune the agent to match your brand's unique voice.

Adding the conversational flow steps

Ringly's conversational flow steps are where true customization shines. Think of these as strategic waypoints in your customer interaction:
- Initial greeting
- Problem handling
- Sales conversion
- Specific scenario management

Each step can be programmed with precise conditions, allowing your AI agent to navigate complex customer interactions with remarkable sophistication.

Power up your agent's knowledge

The knowledge base feature is a game-changer. Upload:
- Text files
- Websites
- YouTube videos

Your AI agent can now draw from a comprehensive information reservoir, ensuring accurate and context-aware responses.

Integration

Integrations make your agent capable of taking actions:
- Shopify store connection
- Phone number
- Human agent transfer options

Video tutorial

For those who prefer visual learning, here's the original Ringly.io tutorial:

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Pricing

Ringly offers flexible pricing:
- Free account with 10 calling minutes
- Phone numbers from $5 monthly
- Enterprise plans with multiple number options

Frequently Asked Questions

How do I get started with Ringly.io?
Create a free account, choose the advanced customer support template, and follow the setup checklist to customize your AI agent.

Can I transfer calls to a human agent?
Yes, Ringly allows you to configure human agent transfer options for complex scenarios requiring personal intervention.

What integrations does Ringly.io support?
Currently, Shopify integration is available, with promises of expanding to more platforms in future updates.

Is there a learning curve to using Ringly.io?
The intuitive interface and pre-configured templates make setup easy, even for those with no technical expertise.

How much does a RIngly AI phone agent cost?
Starting costs are as low as $5 per month for a phone number, with free accounts available for initial exploration.

Conclusion

Ringly is more than just a customer support tool - it's a strategic lever for business growth. By automating and optimizing customer phone calls, you free up humans to focus on high-value work.

Your AI phone agent isn't just a tech upgrade. It's a competitive advantage.

Ready to transform your customer support? Get started with Ringly.io today.