Last Updated: October 9, 2024
This Agreement is between Ringly.io VOF. (Owner of Ringly.io) and the individual or entity accessing or using the Product. These Terms of Service (“Terms”) constitute an agreement between Ringly.io VOF. (“Ringly,” “we,” “us,” etc.) and you, governing your use of the website and all information provided through it. The site www.ringly.io is made available to you on the condition that you accept these terms, conditions, and notices without modification, including but not limited to Ringly.io VOF’s Privacy Policy (the “Privacy Policy”), which may be updated from time to time. If you are accessing or using the Product on behalf of a company, you represent that you have the authority to accept this Agreement on behalf of that entity. By signing up, accessing, or using the Product, you acknowledge your acceptance of this Agreement and agree to be bound by its terms and conditions. If you do not agree to these Terms, or if your jurisdiction does not recognize them, do not use the Site. Individuals under the age of 13 are not permitted to use the Site.
WHEREAS:
Cloud Service: "Ringly" is a platform that allows you to create AI-driven phone call solutions into your business. Our services include a dashboard for creating AI voice solutions, number provisioning, and call handling.
Cloud Service Fees: The pricing section of our website provides details about various aspects of the Product, including plans and pricing. You will be billed according to the Product tier selected during account creation and your usage during each Subscription Period. We may change pricing by notifying you (via email or in-product notice) at least seven days in advance. New pricing will take effect at the start of the following subscription period.
Payment Terms & Suspension of Service: If the automatic payment fails, we will retry the payment a few times. If payment is not made by the due date, your ability to receive or make phone calls with our platform will be deactivated. If the invoice remains unpaid, Ringly reserves the right to suspend or terminate services automatically. You will be notified of any overdue amounts and service suspensions. Services will resume once payment is received. Continued failure to pay may result in permanent termination of services.
Professional Services: In addition to standard technical support, Ringly offers customized professional services including personalized consultations, implementation assistance, and optimization strategies tailored to your needs. For inquiries, please contact us at info@ringly.io, and a team member will assist you in selecting the appropriate services.
Key Terms
Customer: The individual or entity accessing or using the Product. If this Agreement is entered into on behalf of a company, the term "Customer" refers to that company.
Effective Date: The date you first accept this Agreement.
Invoice Period: Monthly
Payment Period: Immediately from the date of invoice
Provider: Ringly.io VOF (Owner of Ringly.io)
Subscription Start Date: Date of Subscription
Subscription Period: Invoiced Monthly
Non-Renewal Notice Period: A minimum of 30 days before the current Subscription Period ends.
Claims: Any action, proceeding, or claim alleging that Customer Content violates, misappropriates, or otherwise infringes upon the intellectual property or proprietary rights of third parties when used per this Agreement; or on behalf of the Provider, any action, proceeding, or claim alleging that the Cloud Service infringes upon the intellectual property or proprietary rights of third parties when used by the Customer in accordance with this Agreement.
Arbitration: If the parties cannot resolve any claims or disputes arising from these Terms, such disputes shall be exclusively resolved through binding arbitration, conducted by a single neutral arbitrator and administered by the Dutch Arbitration Institute or a similar arbitration service. The arbitration will take place in a mutually agreed location in the Netherlands. The arbitrator's decision shall be final, and judgment may be entered in any court with jurisdiction. The prevailing party in any legal action or arbitration arising from these Terms shall be entitled to recover its costs and reasonable attorney's fees. All disputes related to these Terms shall be governed by Dutch law. This arbitration clause survives termination of the Terms.
Indemnification: You agree to indemnify, defend, and hold harmless Ringly, its officers, directors, employees, agents, and third parties from any losses, costs, liabilities, and expenses (including reasonable attorney's fees) arising from your use of the Site or services, any user postings, your violation of any terms of this Agreement, or any applicable laws. Ringly reserves the right to assume exclusive defense of any matter subject to indemnification, and you will cooperate fully in such defense.
Attachments and Supplements:
Acceptable Use Policy: By accessing or using Ringly VOF services, you agree to the following terms:
Compliance with Laws: You must comply with all applicable laws and regulations, particularly local laws where this service is accessed outside the Netherlands.
Prohibited Conduct: No unauthorized access or interference with service operations. No security breaches or vulnerability testing. No disruption of services to other users. No distribution of viruses or malicious code. No phishing, spamming, or engaging in illegal or harmful communications.
Privacy Policy: Please refer to our Privacy Policy for information on our procedures for collecting, using, and retaining personal information. Only provide personal information of third parties that you are required or permitted to share under contract or applicable law. You may not submit personal data on behalf of third parties without their express consent.
Terms of Service: Adhere to the full Terms of Service.
Reporting Abuse: Report any abuse or violations to info@ringly.io. Violations of this policy may result in termination of service and potential legal action.
Security Policy: We will use commercially reasonable efforts to secure the Cloud Service against unauthorized access, alteration, or use and other unlawful tampering.
Publicity Rights: To identify you as a user of the Product, Ringly may use your trademarks and logos in our marketing materials and on our website. For the duration of this Agreement, you grant Ringly a non-exclusive, royalty-free license to use this information for marketing purposes. You grant Ringly permission to process your Usage Data and Customer Content for the development, training, and improvement of our AI models, ensuring that Usage Data and Customer Content is aggregated and de-identified prior to use. This section does not lessen or restrict our obligations under applicable data protection laws regarding Personal Data.
Changes to Terms Ringly reserves the right to change these Terms at its sole discretion. The most current version of the Terms will supersede all previous versions. We encourage you to periodically review the Terms for updates.
Ringly.io VOF
Mariënhagen 18
3078CM Rotterdam,
South-Holland, The Netherlands
Email Address: info@ringly.io.