Only pay when Seth talks to a customer

  • Spam and hang-ups are free
  • Callers who only want a human are free
  • Your own test calls are free
$1.99per phone conversation

$99 a month minimum, which covers your first 50.

Try for free

30-day money-back guarantee. Cancel anytime.

Over 1,000 calls a month? Talk to us about a custom plan

Estimate your monthly bill

Slide to the number of calls your store gets in a month.

If you get

100 calls/mo

(~80 billable conversations)

Across Ringly stores, about 80% of incoming calls end up billable. The other 20% are spam, hang-ups, wrong numbers or callers who only want a human, and those are free. Your split may differ.

Your bill

$159

a month, all in

$99 plan fee + 30 conversations × $1.99

Try for free

What counts as a conversation

Spam, hang-ups, wrong numbers and callers who just want a human are all free.

You're charged for

  • Seth helps your customer with whatever they called about
  • Seth helps first, then hands the call to your team

These calls are free

  • Callers who only want a human and get passed straight to your team
  • Wrong numbers and spam
  • Hang-ups and silent calls
  • Your own team testing Seth

See which calls you paid for

Your call history marks every call as billed or free.

Seth resolves 65% of your support calls, or you don't pay for that month.

If Seth resolves under 65%, that month's bill comes back as credit. And we'll go through every call he didn't resolve with you and fix it.

Conditions on the guarantee page

How Ringly.io compares

Ringly.io next to other AI phone apps and human support
What you getRingly black icon logo transparentRingly.ioOther AI phone appsHuman support
Answers 24/7YesYesOnly with night shifts
Built for Shopify storesYesMost work for any businessNeeds training
Same price for long calls$1.99 flatNo, per minuteNo, per hour
65% resolution guaranteeYesNoNo
30-day money backYesNoNo
Trained and guardrailed on real store callsYesYou build it yourselfYou train them
1-on-1 onboarding with the foundersYesNoNo
AI sets up Seth for youYesSome doNo
AI builds custom skillsYesSome doNo
Free phone number, or keep yoursYesVariesYour own phone bill
Seth's Gorgias tickets don't count on your Gorgias billYesNoNo
Live tracking across 1,200+ carriersYesVariesLooked up by hand
40 languages, switches mid-callYesVariesExtra hires
Cancels and refunds orders on the callYesSome doYes
Connects to any tool with an APIYesVariesYour own tools
Shows the sales each call brings inYesNot usuallyNo

Ringly.io is for you if

  • You run a Shopify store with phone support, or want to add it
  • You want callers' questions solved on the call, not just logged
  • You want a smooth handoff to your human team
  • You get around 60 calls a month or more

Not for you if

  • You need outbound or cold calling
  • You just want calls flagged as tickets, not solved
  • You want every caller to speak to a person
  • Your store is not on Shopify

Shopify brands on Ringly’s AI phone support

88% of calls handled without a human at TechCraft Studio.

79% of calls resolved end to end at BioLongevity Labs.

1,595 calls answered in 90 days at Gear Rider, with no phone rep.

78% of calls resolved without a human at Luxevéria.

8 countries where Medivita runs phone support, on 1 Ringly account.

71% of calls resolved without a human at Herbionyx.

6.7x the phone volume at Hey Zeyla, with no new hire.

78% of calls resolved without a human at Vynzo.

Questions

More answers on our FAQ page, or email us.

Book a demo

Your first 50 phone conversations each month. You pay it when you switch Seth on, then on the same day each month. Conversations above 50 are $1.99 each and go on your next bill.

Every call in your call history shows whether it was billed and, if not, why.

No. A two-minute call and a nine-minute call cost the same. Seth taking his time to get it right doesn't cost you more.

We work out a custom rate with you. Book a call and we'll take it from there.

Yes. Set a monthly limit in Settings → Subscription and Seth pauses when you reach it. He's back on your next billing date, or as soon as you raise the limit.

No. Month to month. Cancel any time in Settings → Subscription. On card billing the plan ends right away. On Shopify billing, Seth keeps answering until the end of the month you paid for.

Let Seth handle the calls your team shouldn't

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Live in under 1 hour65% resolution guarantee30-day money back