Blog
3 minutes read

Why you should be using AI phone agents in 2025

In the super competitive world of e-commerce, customer support can be the thing that moves the needle for your business. But support is expensive, right?
Published on
December 7, 2024
Maurizio Isendoorn, Co-Founder at Ringly.io
Maurizio Isendoorn
Co-Founder

The problem = lost sales and confused customers

Every e-commerce store has potential customers slip away because their questions go unanswered. Current support models are broken:
- Manual support is expensive
- Website FAQs rarely address specific customer needs

The result? Potential buyers leave your online store before placing an order.

Meet AI phone agents that fix all this

Ringly has a new approach to customer support that solves these things:

What it does:
- Personalized product recommendations: suggestions that guide customers to place an order
- Answers questions: Immediate answers to product questions
- Abandoned cart recovery: Your AI phone agent calls your customers and gives a discount (if you want to)
- Order information: Real-time order status and details

Why AI phone agents matter

Current support models are obsolete. AI agents are:
- Cheaper: Dramatically lower support costs
- Easy to scale: Handle unlimited customer interactions at the same time
- Consistent and accurate: they give high-quality customer experiences

How to implement in 5 minutes

1. Connect your store: Integrate directly with Shopify
2. Select template: Choose pre-built conversation frameworks
3. Customize: Adjust to your brand voice and specific needs
4. Deploy: Launch your AI support agent

Video tutorial

For those who prefer visual learning, here's a quick walkthrough:

Can't watch right now? No worries – the written guide has you covered.

Pricing and getting started

Ringly.io offers:
- Free account: 10 complimentary calling minutes
- Instant setup: No tech experience required
- E-commerce specific: made specifically for online stores

Ready to transform your customer support? Click the link below to get your free account.

FAQs

How quickly can I set up an AI phone agent?
You can have a fully functional AI agent running in less than 5 minutes, with no technical skills required.

Is this compatible with my current e-commerce platform?
Ringly offers direct Shopify integration, with plans to expand to additional platforms.

What kind of support can these AI agents provide?
AI agents can handle product recommendations, order inquiries, cart recovery, and detailed product information.

How much does an AI phone agent cost compared to human agents?
Ringly's solution costs a fraction of traditional support models, dramatically reducing overhead.

Can I customize the AI agent's communication style?
Yes, you can adjust templates and conversation flows to match your brand voice precisely.

Conclusion

In the super competitive world of e-commerce, customer support can be the thing that moves the needle for your business.

Table of contents
Like this post? Share it in 1 click

How Ringly.io works

E-commerce demo

Voice
Andrew
English (US)
Language
Direction
Inbound
$0.22 -$0.39
Call costs
1230ms
End to End Latency

Customer support demo

Voice
Chloe
English (US)
Language
Direction
Inbound
$0.25 -$0.43
Call costs
1661ms
End to End Latency

Lead qualification demo

Voice
Emily
English (US)
Language
Direction
Outbound
Call trigger
New Form Submission
$0.29 -$0.50
Call costs
1230ms
End to End Latency

Abandoned cart demo

Voice
Brian
English (US)
Language
Direction
Outbound
Actions used
Call trigger
Shopify app of Ringly.io
New abandoned checkout
$0.21 -$0.37
Call costs
1142ms
End to End Latency

Try Ringly.io for free

No money saved after 90 days = 110% money back
Works in 20 languages
1 minute sign-up
10 minute quick setup