Seth AI, the phone support rep that resolves 70% of calls

Your team wasn’t hired to answer the same call 50 times a day.

Repetitive calls drain your support team, frustrate customers, and it distracts from the work that actually grows your business.

Repetitive WISMO calls

Customers wait hold for simple answers

Your reps burn out during peaks

Returns turn into long, slow conversations

Most phone calls are simple questions.
Seth the AI agent resolves most of them.

WISMO

Seth solves a WISMO call

Seth looks up order status in Shopify and gives tracking info.

Product questions

Seth gives product advice

Seth uses your knowledge to answer in natural spoken language.

Returns

Seth requests a return

Seth checks eligibility and requests a return in Shopify.

How Seth resolves 70%+ of your brand’s phone calls

Train Seth on your store, then improve results every week from real calls.

1. Add knowledge

Upload all your business’s knowledge

Add your website, help docs, FAQs, or paste text. Add specific rules as well. Ringly keeps your website synced automatically.

No “prompt engineering” needed.

2. Link Shopify

Find orders in Shopify, request returns, recognize customers

Connect Ringly to Shopify to let Seth:
- Solve WISMO calls
- Request returns in Shopify
- Identify the customer he’s on the phone with.

Chat interface showing a conversation where an assistant finds customer John Wick in Shopify, confirms order number 26157, and provides its status and shipping details.

3. Set up escalation

Seth resolves what he can and escalates the rest

Seth can transfer the call to your team or email the support issue.

Set business hours to let Seth know if your team is online.

Customer service interface showing options if Seth can't resolve the conversation: transfer call during business hours to +1 415-222-3434 or email support at info@ringly.io after hours.

4. Connect and go live

Keep your current phone number, helpdesk, and workflows.

Seth fits into how you already run support, and escalates calls when a human needs to take over.

Bring your number (or get one)

Route calls your way

Escalate into your helpdesk

5. Track and improve

Track everything that happens. Seth gets smarter every week.

Once live, Ringly tracks resolution rates, shows what people call about most, and shows any knowledge gaps.

You can dive into any phone call, seeing exactly what the AI did.

Meet Seth, the AI phone support rep that
‍instantly resolves 70%+ of calls

Your team wasn’t hired to answer the same call 50 times a day.

Most phone calls are simple questions.
Seth the AI agent resolves most of them.

How Seth resolves 70%+ of your brand’s phone calls

Upload all your business’s knowledge

Find orders in Shopify, request returns, recognize customers

Seth resolves what he can and escalates the rest

Keep your current phone number, helpdesk, and workflows.

Track everything that happens. Seth gets smarter every week.

These brands trust Ringly to handle their support calls

Let Seth handle the calls your team shouldn't

Your team wasn’t hired to answer the same call 50 times a day.

Most phone calls are simple questions.Seth the AI agent resolves most of them.

How Seth resolves 70%+ of your brand’s phone calls

Upload all your business’s knowledge

Find orders in Shopify, request returns, recognize customers

Seth resolves what he can and escalates the rest

Keep your current phone number, helpdesk, and workflows.

Track everything that happens. Seth gets smarter every week.

These brands trust Ringly to handle their support calls

Most phone calls are simple questions.
Seth the AI agent resolves most of them.