Can’t decide between Synthflow and Dialzara? You’re not alone!
Picking the right tool can be a headache—one has flashy features, the other promises better prices, and every review seems to tell a different story. We totally understand how overwhelming this can feel. But don’t worry—by the end of this article, you’ll have all the facts you need to confidently choose the best fit for you.
Here’s what we’ll be covering:
Key features, pros, and cons of Synthflow and Dialzara
Pricing and plan breakdowns
User reviews and real feedback
Who each platform is best for—and a BETTER alternative you really should consider!
Curious which tool will finally make your workflow easier? Let’s jump in and find out!
Why Ringly.io is the better choice ; )
Built for e-commerce
With experience in both AI and e-commerce, we set out become the best AI phone agent platform for online stores.
Stupid-simple user interface
Super easy to work with, and you can set up things even if you're not tech savvy. If you create a free account you can see it for yourself though!
Quick and easy setup
Pre-built AI phone agents and will have your online store automated in minutes- not hours.
Synthflow vs Dialzara – TL;DR
Product Area
Synthflow
Dialzara
Ringly.io
Ease of Setup
No-code, drag-and-drop, easy
Very fast, simple setup
Instant, no-code, auto-learns site
Automation & Workflows
Strong, multi-industry focus
Basic automations, call routing
Rich e-commerce automations, flexible
Integration Options
HubSpot, Zapier, 200+ apps
6,000+ apps via Zapier
7,000+ apps, e-commerce first
AI Conversation Quality
Natural, customizable, solid NLU
Lifelike voices, basic understanding
Human-like, always business-accurate
Lead Capture/Sales
Live lead qualifying, outbound calls
Captures info, not sales-driven
Abandoned cart recovery, real sales
Pricing & Value
Wide range, steep plan jumps
Low starting price, simple tiers
Transparent, usage-based, free tier
User Reviews
~4.6/5, 500+ positive
No public reviews or ratings
4.8/5, strong early feedback
Synthflow - a quick overview
Founded in Berlin in 2023 by Hakob Astabatsyan, Albert Astabatsyan, and Sassun Mirzakhan-Saky, Synthflow is redefining business communication with its no-code AI voice assistant platform. Designed for small and medium-sized businesses, Synthflow empowers users to create customizable AI phone agents that handle customer calls, schedule appointments in real time, automate workflows, and seamlessly integrate with popular tools like HubSpot and Zapier—all without coding expertise.
Synthflow has rapidly grown to serve around 1,000 customers globally by making advanced voice AI accessible to sales teams, marketers, support staff, and operations leaders. Key features include real-time booking during calls, easy CRM integrations, secure data handling (SOC 2 & HIPAA compliance), batch deployment for campaigns, website widgets for instant interaction—and a user-friendly interface that puts powerful automation within reach of any business.
In the following section we’ll compare Synthflow’s features, pros/cons, pricing details and user reviews directly against Dialzara and Ringly.io to help you choose the best fit for your needs.
Synthflow's Features
AI Voice Assistant Creation Synthflow lets you build customizable AI voice agents without coding, automating both inbound and outbound calls for sales, support, and appointment scheduling. This is ideal for businesses wanting to streamline call handling quickly. While Dialzara offers similar no-code setup, Ringly.io goes further by letting agents instantly learn from your website content—making them true experts on your business[1][4][8].
Workflow Automation Automate repetitive tasks like lead qualification and meeting booking through voice interactions that integrate with over 200 apps (CRMs, calendars). This saves time and reduces manual work. Dialzara also supports workflow automation but may lack the deep e-commerce integrations found in Ringly.io, which can trigger actions like cart recovery or order status updates directly during calls[1][5].
Multilingual Support Communicate in 20+ languages to provide global customer service around the clock. This matches the multilingual capabilities of both Dialzara and Ringly.io; however, Ringly.io’s focus on e-commerce means language support is tightly integrated with store-specific workflows[1][7].
Third-Party Integrations Synthflow connects seamlessly with CRMs (like HubSpot), telephony systems (Twilio), scheduling tools (Cal.com), Zapier/Make.com, enabling broad automation possibilities across industries. While Dialzara offers solid integration options as well, Ringly.io stands out by offering over 7,000 integrations plus direct connections to e-commerce platforms for real-time actions like sending SMS checkout links or updating CRMs mid-call[4][5][8].
Human-Like Conversations & Personalization Synthflow’s natural language understanding enables multi-turn conversations that feel human—customers often can’t tell they’re talking to AI. It personalizes responses based on caller data for a smooth experience. Both competitors offer strong conversational AI; however, only Ringly.io ensures answers are always grounded in your actual business knowledge base rather than generic info—reducing misinformation risk[1][3].
Lead Qualification & Follow-Up Automatically qualify leads during calls using intelligent questioning flows and follow up via automated outbound calling campaigns—a major time-saver for sales teams. Dialzara provides similar features but may not match Synthflow’s depth of CRM integration or analytics detail; meanwhile, Ringly.io adds unique value by combining this with abandoned cart recovery workflows proven to boost revenue directly from phone interactions[3][6].
Appointment Scheduling Book meetings live during phone conversations using calendar integrations so prospects never drop off between steps—a frictionless process compared to manual callbacks required by some platforms. While all three products offer appointment scheduling via AI agent or IVR flow, only Ringly.io combines this feature with advanced routing logic so customers reach exactly who they need every time[4][8].
Call Transfer to Human Agents Easily transfer callers to a real person when needed based on custom triggers (“I want a manager”). Synthflow handles transfers smoothly—including passing context—but lacks some of the advanced routing customization available in solutions like Ringly.io where transfers include detailed call summaries so staff are fully prepared before picking up the line[4].
In summary: Synthflow excels at user-friendly setup and broad automation across industries thanks to its no-code interface and robust integrations—but it doesn’t natively specialize in e-commerce use-cases or offer instant knowledge base learning from your own content as seen in more specialized solutions like ours at Ringly.io.[1][5]
Pros and Cons of Synthflow
Extremely user-friendly interface – Users consistently praise how easy it is to navigate Synthflow, even for those without technical backgrounds or coding skills.
Fast setup with minimal learning curve – The onboarding process is smooth thanks to clear training videos and documentation.
Powerful automation that saves time – Automates repetitive outreach tasks like calls, freeing up significant time for users to focus on higher-value work.
Natural-sounding AI voices – The AI voice agents are described as impressively human-like, enhancing customer engagement.
Highly customizable conversations – Drag-and-drop flow builder allows businesses to tailor interactions for their specific needs across industries.
Seamless integration with third-party tools (e.g., CRMs) – Integrations are reliable and help scale automation efforts easily.
Strong customer support – Users mention responsive support teams and helpful resources during onboarding or troubleshooting.
Steep price jump between plans – Several reviewers note a significant cost increase when moving from starter to pro tiers; some wish there were more flexible pricing options in between.
Occasional platform lag or freezing during complex edits – Editing long prompts or flows can sometimes cause delays or unsaved work, disrupting workflow productivity.
Limited advanced customization options for power users – While great for most use cases, some advanced users want deeper customization capabilities beyond what’s currently offered.
Prompt accuracy issues in checklist-based workflows – There are reports that the AI occasionally misses steps in checklists unless prompts are very carefully crafted by the user.
Analytics/reporting could be improved – Some reviewers would like more robust analytics features to better optimize bot performance over time.
Additional minor drawbacks mentioned include limited direct IT assistance at times (especially compared to competitors), slow web UI prompt updating on occasion, and restricted integration with certain platforms such as HubSpot out-of-the-box.
While these drawbacks exist within Synthflow’s current offering—such as pricing inflexibility or occasional workflow lags—Ringly.io addresses many of these pain points through transparent tiered pricing models and a focus on seamless integrations without sacrificing speed. However, our goal remains providing solutions rather than simply highlighting competitor shortcomings.
Founded in 2021 by Adam Stewart and based in San Francisco, California, Dialzara offers cutting-edge AI-powered virtual receptionist services that handle inbound calls with lifelike natural language understanding. Its AI phone agents provide 24/7 call answering, instant call summaries, and seamless integration with over 6,000 applications to ensure no customer inquiry goes unanswered.
Dialzara serves businesses across industries—especially real estate—helping them capture leads efficiently through customizable AI voices, smart call escalation, and knowledge base integration. With plans starting at $29/month and a user-friendly setup process under 10 minutes, Dialzara transforms traditional phone intake into an automated experience that saves time and reduces missed opportunities.
In the following section, we’ll explore Dialzara’s features, pros and cons, pricing details, and user reviews compared to Synthflow and Ringly.io to help you decide which AI phone agent solution best fits your business needs.
Dialzara's features
24/7 Call Answering Dialzara’s AI agent answers every call at any hour, ensuring businesses never miss a lead or customer inquiry—even outside of business hours. This is especially valuable for industries like real estate and healthcare that require round-the-clock responsiveness[6][8][10]. While Synthflow also offers 24/7 support, Ringly.io takes this further by integrating real-time knowledge updates from your website, so answers are always accurate and current.
Lifelike AI Voices Using advanced natural language processing and speech recognition, Dialzara delivers highly human-like conversations with up to 99.8% accuracy[6][8]. This creates a more engaging caller experience compared to basic IVR systems. Synthflow similarly emphasizes natural voice interactions but also supports multi-turn conversations for complex scenarios. Ringly.io matches this realism while layering in deep business-specific expertise through direct content integration.
Lead Capture & Qualification The system automatically collects caller information, qualifies leads based on set criteria, and sends instant notifications via email or SMS[6][8]. This streamlines follow-up for sales teams and ensures no opportunity slips through the cracks. Synthflow provides robust lead qualification as well but focuses more on sales automation workflows; Ringly.io goes beyond by enabling abandoned cart recovery calls that actively convert lost leads into revenue.
Appointment Booking Dialzara’s AI can schedule, modify, or cancel appointments directly during calls—freeing up staff time and reducing friction for customers[6][8]. Synthflow offers similar calendar integrations with platforms like HubSpot and Cal.com for seamless scheduling within live conversations[4]. Ringly.io automates even more post-call actions (like sending checkout links) to drive conversions instantly while the customer is engaged.
Call Screening & Routing Calls are intelligently screened and routed to the right department or team member based on caller intent—improving efficiency in high-volume environments[6][8][10]. Both Dialzara and Synthflow support smart transfers; however, Ringly.io enhances this with detailed call summaries so your team receives full context before taking over complex issues.
Automations & Workflow Optimization With over 6000+ Zapier integrations available out-of-the-box, Dialzara triggers automations such as CRM updates or ticket creation during calls—streamlining repetitive tasks across business tools without manual intervention[6][8]. While both competitors offer strong workflow automation capabilities (Synthflow integrates with 200+ apps), only Ringly.io allows unlimited custom actions triggered mid-call using actual conversation data from your site content.
Instant Notifications & Detailed Summaries After each call, users receive immediate email/text summaries along with searchable transcripts—enabling fast follow-up actions without listening back to recordings[8]. This feature helps teams stay organized but lacks deeper analytics found in solutions like Ringly.io’s AI-powered call analysis dashboard that highlights trend
Pros and Cons of Synthflow
Extremely user-friendly interface – Users consistently praise how easy it is to navigate Synthflow, even for those without technical backgrounds or coding skills.
Fast setup with minimal learning curve – The onboarding process is smooth thanks to clear training videos and documentation.
Powerful automation that saves time – Automates repetitive outreach tasks like calls, freeing up significant time for users to focus on higher-value work.
Natural-sounding AI voices – The AI voice agents are described as impressively human-like, enhancing customer engagement.
Highly customizable conversations – Drag-and-drop flow builder allows businesses to tailor interactions for their specific needs across industries.
Seamless integration with third-party tools (e.g., CRMs) – Integrations are reliable and help scale automation efforts easily.
Strong customer support – Users mention responsive support teams and helpful resources during onboarding or troubleshooting.
Cons
Steep price jump between plans – Several reviewers note a significant cost increase when moving from starter to pro tiers; some wish there were more flexible pricing options in between.
Occasional platform lag or freezing during complex edits – Editing long prompts or flows can sometimes cause delays or unsaved work, disrupting workflow productivity.
Limited advanced customization options for power users – While great for most use cases, some advanced users want deeper customization capabilities beyond what’s currently offered.
Prompt accuracy issues in checklist-based workflows – There are reports that the AI occasionally misses steps in checklists unless prompts are very carefully crafted by the user.
Analytics/reporting could be improved – Some reviewers would like more robust analytics features to better optimize bot performance over time.
Additional minor drawbacks mentioned include limited direct IT assistance at times (especially compared to competitors), slow web UI prompt updating on occasion, and restricted integration with certain platforms such as HubSpot out-of-the-box.
Pricing - Synthflow vs Dialzara
Note: The pricing information below is accurate at the time of writing and may be subject to change. For the most up-to-date pricing, please visit each company's pricing page.
2,000 mins/mo (then $0.13/min), 25 concurrent calls, up to 8K workflows
Monthly or Annual
No
No
Growth
$900
4,000 mins/mo (then $0.12/min), 50 concurrent calls, up to 42K workflows
Monthly or Annual
No
No
Agency
$1,400
6,000 mins/mo (then $0.12/min), 80 concurrent calls, up to 100K workflows; unlimited subaccounts
Monthly or Annual
No
No
Dialzara pricing
Plan Name
Price (Monthly)
Included Minutes
Key Features
Business Lite
$29
60
24/7 AI answering, call transcripts & recordings, 40+ voice options, integrations (6k+ apps), basic support
Business Pro
$99
220
All Lite features plus higher minute cap
Business Plus
$199
500
All Pro features plus highest minute cap
Available 24/7
Handles multiple calls simultaneously
Call transcripts and recordings
Over 6,000 third-party app integrations (via Zapier)
Enterprise-grade security
Choice of over 40 AI voices for your virtual receptionist
Dedicated local or toll-free number included
Contract Length: No long-term contracts required; plans are billed monthly. Annual discounts may be available but are not explicitly listed in current sources.
Cancellation Fees: No explicit cancellation fees mentioned for Dialzara’s service plans. Users can generally cancel or downgrade at any time without penalty. (Note: Always confirm with provider before subscribing.)
Refund Policies: Dialzara encourages users to try free trials or money-back guarantees where offered. Refunds or guarantees may be available but specifics should be confirmed directly as they are not detailed in public sources.
Additional Notes:
Overage Charges: If you exceed your plan's included minutes, additional charges will apply—monitor usage to avoid surprise costs.
Setup Process: Quick account creation; select voice and number; upload business info; go live immediately.
Ringly.io pricing
Ringly.io delivers the perfect balance of affordability and features. Unlike competitors who force you into expensive tiers, Ringly.io includes all core features even in its free plan. The simple, transparent pricing scales based on your actual usage, with no surprise fees.
Plan Tiers
Price
Features
Contract Length
Cancellation Fees
Refund Policies
Free
$0
10 call minutes, all core features
No contract
No
110% money-back guarantee
Do It Yourself
$21–$999/month based on minutes
1 phone number, all features included
Monthly
Done With You
$69–$1,179/month based on minutes
3 phone numbers, setup help, faster support
Monthly
Done For You
Custom pricing
Custom setup, premium support
Custom
Online customer reviews: Synthflow vs Dialzara
Synthflow and Dialzara are both AI-powered platforms for automating voice calls and customer interactions. Here’s what online reviews reveal about each, based on the latest data from G2, Trustpilot, Capterra, and other trusted sources.
Synthflow
Total Reviews & Average Rating - G2: 354 reviews, 4.5 stars - Trustpilot: 201 reviews, 4.7 stars - Capterra: High ratings reported; exact numbers not specified but consistently positive
What users are saying about Synthflow:
"NUMBER ONE software" Ben Rohloff – Director at Enpal This is the NUMBER ONE software you want to be using when creating your AI Callers... They have changed the game and will continue to do so!
"Price jump is too steep" Anonymous – G2 Reviewer (Small Business Owner) The only thing I would say is the price. The starter to the pro is such a huge jump in price... I wish there was an option between the starter and pro plans...
Synthflow receives high praise for its intuitive interface, fast setup process, natural-sounding AI voices, strong support team, and seamless integrations with third-party tools like CRMs. Users highlight that it saves significant time on outbound calls and onboarding new agents is easy even without technical skills. However, some reviewers note occasional lags during complex edits or advanced customizations as well as a desire for more granular pricing tiers or improved analytics reporting.
Dialzara
There are currently no online reviews available for Dialzara on major platforms like G2, Capterra, Product Hunt or Trustpilot.
What users are saying about Dialzara:
There are no online reviews available so people should be careful.
What users are saying about Ringly.io:
Ringly.io is known for its simplicity, and a focus on e-commerce, with features like abandoned cart recovery and order status lookups. It has a 4.8 star rating from 12 reviews on Product Hunt and other platforms.
"it stands out significantly ahead" - Bertrand, Director. We are at the initial stage of testing and have made only a few calls so far. Consequently, I have rated the product with four stars for now. However, I must express that the product has shown significant promise. When compared to competitors, it stands out significantly ahead.
"This is such a great product" - Jim Miranda, Founder. This is such a great product. I have been with you for less than a week and already closed 3 deals with it."
"It really sounds like a human" - Laix, Founder. Tried Ringly.io today and the quality of the phone calls surprises me! It really sounds like a human, and it reacts really fast. Will need to deploy it in action to see the full capabilities.
Small and medium businesses needing fast, easy automation If you want to set up AI phone agents quickly without needing to code, Synthflow’s drag-and-drop builder makes it super simple.
Teams focused on sales or customer support Sales teams, marketers, and support staff who want to save time on calls, book appointments live, and connect easily with tools like HubSpot or Zapier will love Synthflow’s streamlining features.
Companies wanting strong integrations but not deep e-commerce features Synthflow works across industries with solid integrations and automation—but doesn’t specialize in e-commerce use cases like cart recovery or live order updates.
Businesses prioritizing a natural customer experience Natural, human-sounding AI voices make it feel like you’re talking to a real person, not a robot, which improves customer satisfaction.
Who Dialzara is best for…
Businesses that want a virtual receptionist that never sleeps If capturing every lead, even outside regular hours, is vital, Dialzara’s 24/7 AI answering is a solid choice—perfect for real estate, medical offices, or service companies.
Companies on a budget who want a simple answering solution With plans starting at $29/month, Dialzara offers core virtual receptionist features without a big up-front commitment.
Firms using many other business tools If you rely on lots of different apps (6,000+ integrations via Zapier), Dialzara’s compatibility is a plus for automating tasks like notifications and lead handoffs.
Teams that don’t need specialized e-commerce or advanced reporting Dialzara is built for general business calling—not for deep e-commerce workflows or detailed, actionable analytics.
Who Ringly.io is best for…
Businesses of any size wanting maximum value and flexibility Whether you’re just starting out or scaling up, Ringly.io gives you all its core features right from the free plan—there’s no need to pay more to unlock essential tools.
Stores and brands focused on boosting sales and support with AI If you want to recover abandoned carts, provide instant order updates, or answer product questions automatically (and accurately!), Ringly.io is purpose-built for e-commerce and retail.
Teams that want fast setup and deep, up-to-date knowledge Ringly.io’s AI agents learn instantly from your website and help center—so customers always get answers based on your latest info, with less risk of confusion or errors.
Anyone who cares about transparent pricing and outstanding support With no hidden fees, usage-based pricing, and an industry-leading 110% money-back guarantee, you can try Ringly.io without worry. Plus, customers rave about the helpful team and quick onboarding!
Bottom Line: If you want a straightforward virtual receptionist, Dialzara is good for basic call answering at a low price, while Synthflow shines for broad automation in non-e-commerce industries that want a super easy-to-use setup. But if you’re searching for the overall best platform—flexible, powerful, and perfectly suited to businesses of any size—Ringly.io stands out. With instant knowledge syncing, e-commerce magic like cart recovery, and simple, fair pricing for every stage of your growth, Ringly.io is designed to help you win more customers and deliver amazing support… all on autopilot.
Why Ringly.io is a Better Choice
Highly Rated: 4.8/5
Founded in 2024 in Rotterdam, the Netherlands, by Maurizio Isendoorn and Ruben Boonzaaijer, Ringly.io is revolutionizing e-commerce customer service with AI phone agents.Designed for online businesses, Ringly handles customer calls on autopilot—solving support issues, recovering abandoned carts, and even boosting sales—at just 20% of the cost of human agents.
With 1,300+ customers, Ringly.io is the go-to solution for e-commerce stores looking to scale without scaling their support team. With award-winning technology (BubbleCon 2024's "Most Innovative App"), Ringly.io transforms your phone system into a revenue-driving powerhouse—without the headaches of traditional call centers.
Features that make Ringly.io the #1 alternative to Synthflow and Dialzara:
No-code setup, instant results – Ringly.io is ready to go in minutes. Just add your website, docs, or text—no engineering required—and your AI phone agent instantly understands your business. It even updates automatically as your website changes.
AI-powered sales & support – Ringly.io does both inbound and outbound calls. Recover 35%+ of abandoned carts with automated follow-up calls, provide real-time order tracking from Shopify, and convert more customers with personalized AI-driven conversations—not just reactive support.
Advanced analytics for smarter decisions – Ringly.io gives you real-time call data, customer intent tracking, and performance reports—helping you optimize support and sales strategies.
Scalable pricing without enterprise contracts – Ringly.io offers transparent, scalable pricing—pay for what you use, no locked-in contracts.
Conclusion: Synthflow vs. Dialzara vs. Ringly.io
Choosing the right AI phone agent depends on your business goals, industry, and how much you want to automate. All three solutions—Synthflow, Dialzara, and Ringly.io—offer unique strengths. Here’s a quick summary to help you find the best fit:
Synthflow is best for:
Small and medium businesses that want fast, no-code automation for sales and support.
Teams that need an easy setup and reliable integrations with CRMs like HubSpot and tools like Zapier.
General business use where super-custom e-commerce features aren’t a priority.
Dialzara is best for:
Companies needing a simple, budget-friendly virtual receptionist for 24/7 call coverage.
Businesses that want reliable lead capture and broad app integrations via Zapier.
Organizations focused on answering every call, without needing advanced sales or e-commerce automation.
Ringly.io is best for:
Businesses of any size seeking maximum flexibility, transparent pricing, and all features from day one—even on the free plan.
Brands and e-commerce stores ready to boost sales, recover carts, provide instant order support, and automate phone service using up-to-date info straight from your site.
Teams who care about lightning-fast onboarding, best-in-class support, and powerful analytics to drive ongoing improvement.
The Bottom Line: Dialzara is a good starting point if you only need a virtual receptionist and want no-fuss setup. Synthflow stands out for easy automation across industries, especially if you want to quickly streamline voice workflows for sales or support. But if you’re searching for a platform that adapts to your growth—delivering modern AI, powerful e-commerce features, and truly fair, transparent pricing—Ringly.io is the clear winner. With instant content updates, revenue-driving automations, and fan-favorite support, Ringly.io quietly sets a new standard for what an AI phone agent should do.
No matter what you choose, the future of phone support is here—and your customers are ready for it!
Want to compare other players in the market? Check out our other comparisons:
