Stuck trying to find the perfect alternative to Intercom Fin Voice? Trust me, I've been there.
By the end of this article, you'll have everything you need to make the right choice without the headache.
Why Ringly.io is the better choice ; )
Built for e-commerce
With experience in both AI and e-commerce, we set out become the best AI phone agent platform for online stores.
Stupid-simple user interface
Super easy to work with, and you can set up things even if you're not tech savvy. If you create a free account you can see it for yourself though!
Quick and easy setup
Pre-built AI phone agents and will have your online store automated in minutes- not hours.
Intercom Fin Voice vs Ringly.io
Specifications
Ringly.io
Intercom's Fin Voice
Launch Date
May 8, 2024
March 19, 2025
Pricing
Starts at $21/month
Probably very expensive
Inbound or Outbound
Supports both inbound and outbound calls
Inbound only
AI Training Options
Easily train it a different way
You can't train Fin voice
SMS
Can send SMS messages in the call
Not supported
AI Voicemails
Can leave AI voicemails
Not supported
TL;DR – What’s the best Fin Voice alternative?
To save you time: It's Ringly.io. We found it offers the best price, easiest interface, with great flexibility to create AI phone agents.
Ready for the details? Let's go!
What is Intercom's new Fin Voice?
On March 19, 2025, Intercom increased its AI tool by launching Fin Voice, an AI-powered phone support system designed to handle real-time voice interactions with customers.
We've personally attended the demo of Fin Voice, but it didn't seem too innovative compared with already existing AI phone agents like those of Ringly.io.
Features of Fin Voice:
Natural Conversation Handling: Fin Voice is designed to answer calls naturally, manage complex questions, and seamlessly transfer customers to human agents when necessary.
Integration with Existing Systems: It integrates with Intercom's customer service platform, so that businesses can manage voice and text interactions from a unified interface.
24/7 Availability: Fin Voice provides round-the-clock support, ensuring customers receive assistance at any time.
Multilingual: Nobody knows how many languages though.
Fin voice cons:
Cost Implications: Previous experiences with Intercom's AI tools, such as the Fin chatbot, have led to increased billing for some users.
Performance and Reliability: As a newly launched product, Fin Voice's real-world performance and reliability are yet to be extensively evaluated.
What to Look for in Alternatives to Fin Voice:
Better Pricing: Intercom is known for it's high pricing. It's expected that Fin Voice will be no different.
Integrations you need: Intercom isn't really focused on one industry, so their integrations are quite basic. There are AI voice agents for specific industries already – Ringly.io, as an example, is made for e-commerce.
As Fin Voice is just released, businesses should monitor early user feedback to assess its suitability for their customer support needs. You can get on the Beta list to get early access in a few months, or you can get started with Ringly.io and get started immediately.
Best for: Online businesses & e-commerce stores that don't want to deal with customer service but just scale.
Product Hunt rating: 4.8/5 stars
Founded in 2024 in Rotterdam, the Netherlands, by Maurizio Isendoorn and Ruben Boonzaaijer, Ringly.io is revolutionizing e-commerce customer service with AI phone agents.
Designed for online businesses, Ringly handles customer calls on autopilot—solving support issues, recovering abandoned carts, and even boosting sales—at just 20% of the cost of human agents.
With 1,300+ customers, Ringly.io is the go-to solution for e-commerce stores looking to scale without scaling their support team. With award-winning technology (BubbleCon 2024's "Most Innovative App"), Ringly.io transforms your phone system into a revenue-driving powerhouse—without the headaches of traditional call centers.
Features that make Ringly.io the #1 Fin voice alternative
No-code setup, instant results – Ringly.io is ready to go in minutes. Just add your website, docs, or text—no engineering required—and your AI phone agent instantly understands your business. It even updates automatically as your website changes.
AI-powered sales & support – Ringly.io does both inbound and outbound. Recover 35%+ of abandoned carts with automated follow-up calls, provide real-time order tracking from Shopify, and convert more customers with personalized AI-driven conversations—not just reactive support.
Advanced AI analytics for smarter decisions – Ringly.io gives you real-time call data, customer intent tracking, and performance reports—helping you optimize support and customer experience.
Scalable pricing without enterprise contracts – Air AI's pricing is super expensive for smaller businesses. Ringly.io offers transparent, scalable pricing—pay for what you use, no locked-in contracts.
Ringly.io cons:
Not built for large enterprise call centers – Best for e-commerce and SMBs rather than massive enterprise call centers with complex IVR needs.
Outbound calls require consent – Unlike human agents, AI outbound calling requires opt-in compliance, which varies by region.
No custom code options – The Ringly.io platform is designed to easily create no-code ai phone agents, but less friendly for developers with more technical expertise that need tools like custom code options.
Ringly.io Pricing:
Plan Tiers
Price
Features
Contract Length
Free
$0
10 call minutes
All core features included
No contract
Do It Yourself
$21-$999/month (based on minutes)
1 phone number
All features included
Self-service setup
Monthly
Done With You
$69-$1,179/month (based on minutes)
3 phone numbers
Setup assistance
Faster support
All features included
Monthly
Done For You
Custom pricing
Custom setup
Premium support
Tailored implementation
All features included
Custom
Cancellation Fees: No
Refund Policies: Yes (110% money-back guarantee)
Reviews
"it stands out significantly ahead"- Bertrand, Director. We are at the initial stage of testing and have made only a few calls so far. Consequently, I have rated the product with four stars for now. However, I must express that the product has shown significant promise. When compared to competitors, it stands out significantly ahead.
"This is such a great product"- Jim Miranda, Founder. This is such a great product. I have been with you for less than a week and already closed 3 deals with it."
"It really sounds like a human"- Laix, Founder. Tried Ringly.io today and the quality of the phone calls surprises me! It really sounds like a human, and it reacts really fast. Will need to deploy it in action to see the full capabilities.