We Compared the 7 Best Air AI Alternatives – Who won?

Check out the 7 top Air AI alternatives and competitors! We compare features, pricing, so you'll choose the right AI phone agent for ai sales and support.
Last updated on
March 18, 2025
Maurizio Isendoorn, Co-Founder at Ringly.io
Maurizio Isendoorn
Co-Founder

Struggling to find the right Air AI alternative? With so many AI phone agents out there, it’s easy to get lost in endless feature lists, confusing pricing, and mixed reviews.

By the end of this article, you’ll know exactly which tool fits your needs best.

For each product, we’ll break down:

  • Key features, pros, and cons
  • Pricing comparisons, user reviews, and testimonials
  • Who each product is best for

Why Ringly.io is the better choice ; )

Built for e-commerce

With experience in both AI and e-commerce, we set out become the best AI phone agent platform for online stores.

Stupid-simple user interface

Super easy to work with, and you can set up things even if you're not tech savvy. If you create a free account you can see it for yourself though!

Quick and easy setup

Pre-built AI phone agents and will have your online store automated in minutes- not hours.

Best Air AI Alternatives Summary

Product Key Advantage Over Air AI Notable Features Price Ideal For
Ringly.io No huge upfront costs ($25K-$100K) + actually delivers results • No-code setup in minutes
• Recovers 35%+ abandoned carts
• Works for both inbound & outbound calls
• Auto-updates as your website changes
Starts at $21/mo with 110% money-back guarantee Online businesses & e-commerce stores that want to scale without scaling support teams
Vapi AI Developer-friendly with API-first approach • Multilingual (100+ languages)
• Automated testing
• Tool calling functionality
• Bring your own AI models
$0.05/min + provider costs Developers building AI voice products
Retell AI Actually responds to support requests • Multilingual support
• Integrates with existing phone systems
• SOC 2, HIPAA, GDPR compliant
• Real-time call monitoring
$0.07-$0.31/min (PAYG) Developers creating AI voice agents
Bland AI Multiple voice/model options vs. one-size-fits-all • Voice selection (gender, accent)
• Three AI model options
• Custom prompts
• Background noise options
$0.09/min (Standard) Enterprise companies automating support & sales
Synthflow Platform actually works consistently • Human-like conversations
• Ready-made templates
• Built-in workflows
• 200+ integrations
$29-$1,250/mo SMBs needing conversational AI platform
Goodcall Reasonable pricing with no aggressive upselling • Lead capture & qualification
• Appointment scheduling
• CRM integration
• Customizable skills
$59-$199/mo Local businesses streamlining customer service
Play AI Voice cloning and emotional speaking styles • Multi-voice blending
• 142 languages
• Custom pronunciations
• Speech styles with emotions
$9-$999/mo Businesses wanting many voice options and characters

TL;DR – What’s the best Air.ai alternative?

To save you time: It's Ringly.io. It’s easy to set up, integrates seamlessly with e-commerce platforms, and offers transparent pricing without hidden fees. Plus, it automates customer calls without sacrificing human-like quality.

Ready for the rest? Let’s go.

What is Air AI?

Founded in 2022 in Scottsdale, United States, Air AI is an AI-powered sales team designed to handle real-time phone conversations just like a human.

Built by Caleb Maddix, Ethan Wainer, Ryan O’Donnell, and Thomas Lancer, Air AI is aimed at sales professionals looking to automate outbound and inbound calls, follow up with leads, and close deals—all without human intervention. It promises to replace sales reps by using natural language processing to create the best customer interaction.

Top user complaints of Air.ai

We studied dozens of user reviews of Air AI from online review platforms like G2, Gartner, and SoftwareAdvice and identified the following themes amongst user complaints that you should be wary of when looking for an Air AI alternative:

  • Poor Customer Support: Users consistently report ignored emails, unanswered calls, and complete lack of assistance when experiencing technical issues or seeking refunds.
  • Misleading Financial Practices: Many customers complain about hidden costs, unexpected charges, and failure to honor promised refunds despite money-back guarantees.
  • Unreliable Platform Performance: Users report frequent system downtime, chronic bugs, and glitches that make the platform unusable for business purposes.
  • Deceptive Marketing: Reviews highlight unrealistic promises during sales calls, exaggerated claims about earning potential, and misrepresentation of product capabilities.
  • Limited Free Trial: The platform offers only five free calls to test your bot, which users find insufficient to explore the best features of Air AI before committing.
  • Aggressive Upselling: Multiple customers mention being pressured into expensive "partnerships" or "licenses" costing $10,000-$100,000 after initial purchase.
  • Lack of Technical Documentation: Users with varying technical abilities struggle to implement the software effectively because Air AI provides inadequate tutorials and guides.

What to look for in the best alternatives to Air AI

  • Transparent pricing model: Look for an ai solution that clearly outline all costs upfront with no hidden fees. The pricing should scale reasonably with usage and provide genuine value at each tier.
  • Reliable customer service: Find a provider that offers multiple support channels with quick response times. Check if their customer engagement is positive as well.
  • Stable, well-tested platform: Choose an alternative that prioritizes reliability with minimal downtime. The platform should have a track record of consistent performance even during updates.
  • Realistic marketing claims: Select a company that presents honest capabilities and reasonable expectations. They should offer verifiable results rather than extraordinary promises.
  • Comprehensive free trial: Ensure the alternative provides enough testing capability to thoroughly evaluate the platform before purchasing.
  • No-pressure sales approach: Partner with a company that focuses on education rather than aggressive sales tactics. They should be willing to let their product speak for itself.
  • Clear documentation and tutorials: Find a platform with extensive, easy-to-follow guides that cater to users of all technical levels. Video tutorials and step-by-step instructions are essential.

#1 – Ringly.io – Best alternative to Air.ai for a voice AI agent

Best for: Online businesses & e-commerce stores that don't want to deal with customer service but just scale.

Product Hunt rating: 4.8/5 stars

Ringly.io homepage

Founded in 2024 in Rotterdam, the Netherlands, by Maurizio Isendoorn and Ruben Boonzaaijer, Ringly.io is revolutionizing e-commerce customer service with AI phone agents.

Designed for online businesses, Ringly handles customer calls on autopilot—solving support issues, recovering abandoned carts, and even boosting sales—at just 20% of the cost of human agents.

Ringly.io founders Maurizio and Ruben
Ringly.io founders – Maurizio (left), Ruben (right)

With 1,300+ customers, Ringly.io is the go-to solution for e-commerce stores looking to scale without scaling their support team. With award-winning technology (BubbleCon 2024's "Most Innovative App"), Ringly.io transforms your phone system into a revenue-driving powerhouse—without the headaches of traditional call centers.

Features that make Ringly.io the #1 Air AI alternative

  • No-code setup, instant results – Ringly.io is ready to go in minutes. Just add your website, docs, or text—no engineering required—and your AI phone agent instantly understands your business. It even updates automatically as your website changes.

Ringly.io's easy way to train the AI, just upload website

  • AI-powered sales & support – Ringly.io does both inbound and outbound. Recover 35%+ of abandoned carts with automated follow-up calls, provide real-time order tracking from Shopify, and convert more customers with personalized AI-driven conversations—not just reactive support.

Track abandoned cart recovery funnel

  • Advanced AI analytics for smarter decisions – Ringly.io gives you real-time call data, customer intent tracking, and performance reports—helping you optimize support and customer experience.
Ringly.io's analytics dashboard
  • Scalable pricing without enterprise contracts – Air AI's pricing is super expensive for smaller businesses. Ringly.io offers transparent, scalable pricing—pay for what you use, no locked-in contracts.

Ringly.io cons:

  • Not built for large enterprise call centers – Best for e-commerce and SMBs rather than massive enterprise call centers with complex IVR needs.
  • Outbound calls require consent – Unlike human agents, AI outbound calling requires opt-in compliance, which varies by region.
  • No custom code options – The Ringly.io platform is designed to easily create no-code ai phone agents, but less friendly for developers with more technical expertise that need tools like custom code options.

Ringly.io pricing plans:

Plan Tiers Price Features Contract Length
Free $0
  • 10 call minutes
  • All core features included
No contract
Do It Yourself $21-$999/month
(based on minutes)
  • 1 phone number
  • All features included
  • Self-service setup
Monthly
Done With You $69-$1,179/month
(based on minutes)
  • 3 phone numbers
  • Setup assistance
  • Faster support
  • All features included
Monthly
Done For You Custom pricing
  • Custom setup
  • Premium support
  • Tailored implementation
  • All features included
Custom
Cancellation Fees: No
Refund Policies: Yes (110% money-back guarantee)

Ringly.io vs. Air AI: Cost vs. Value

  • Ringly.io offers clear pricing starting at $21/month with pay-as-you-go scaling. No contracts, no cancellation fees, and a 110% money-back guarantee. Air AI has usage-based pricing, charging $0.11 per minute for outbound calls and $0.32 per minute for inbound calls, but also requires an upfront licensing fee ranging from $25,000 to $100,000, which can be a barrier for smaller businesses.
  • Ringly.io is ideal for e-commerce and SMBs, offering full features on all plans with scaling based on usage. Air AI is better suited for larger enterprises, with its high upfront costs and per-minute charges making it less suitable for small businesses.
  • Ringly.io offers three levels of onboarding—DIY, Done-With-You, and Done-For-You—at different price points. Air AI doesn’t offer flexible onboarding options and requires significant upfront licensing fees for setup.

If you’re an SMB or e-commerce brand looking for a cost-effective AI phone agent, Ringly.io offers flexible pricing, a risk-free trial, and no upfront licensing fees, making it a better value for smaller businesses than Air AI.

Reviews

"it stands out significantly ahead"- Bertrand, Director. We are at the initial stage of testing and have made only a few calls so far. Consequently, I have rated the product with four stars for now. However, I must express that the product has shown significant promise. When compared to competitors, it stands out significantly ahead.‍

"This is such a great product"- Jim Miranda, Founder. This is such a great product. I have been with you for less than a week and already closed 3 deals with it."

"It really sounds like a human"- Laix, Founder. Tried Ringly.io today and the quality of the phone calls surprises me! It really sounds like a human, and it reacts really fast. Will need to deploy it in action to see the full capabilities.

2. Vapi AI

Best for: developers building AI voice products

Product Hunt + Trustpilot rating: 4.4/5 (19 reviews)

Vapi homepage

Founded in San Francisco in 2020 by Jordan Dearsley and Nikhil Gupta, Vapi is a cutting-edge platform that combines conversational ai with a configurable API that enables developers to build sophisticated voice artificial intelligence products and scale phone operations effortlessly.

With over 100,000 developers building on Vapi's infrastructure, the company has quickly established itself as a go-to solution for creating great voice experiences.

Vapi stands out with its powerful features including multilingual capabilities, automated testing, tool calling functionality, API-native architecture, and the flexibility to bring your own models and run A/B experiments.

Key features:

  • Multilingual Support: Vapi speaks over 100 languages, making it easy to talk with customers worldwide.
  • API-Native: Vapi gives you all the keys to the kingdom through their API. You can customize everything and even bring your own AI models. Air AI is more locked down and doesn't let you get under the hood as much.
  • Automated Testing: Vapi lets you test your voice assistants before they go live with real customers. Air AI doesn't seem to have this safety net, which means more risk when you launch.
  • Tool Calling: Vapi connects to your other tools and systems to grab data and take action. This means your assistant can do real work, not just chat. ‍

Cons:

  • Limited International Number Support: If you're outside the US, you'll pay extra for phone numbers. Air AI users complain about hidden costs too, but for different reasons.
  • Account Management Frustrations: Some users struggle to cancel or update payment info. Sound familiar? Air AI customers report similar headaches but on a much larger scale.
  • Automation Heavy Support Experience: Their support relies on chatbots for account and billing questions, which can be annoying. Still, they at least respond - unlike Air AI's infamous ghosting.
  • Technical Complexity: Vapi is built for tech-savvy folks. If you're not a developer, you might find it challenging. Air AI promises ease of use but fails to deliver on the basics.
  • Still Maturing: Vapi is newer and still growing. Air AI is also young but seems to be struggling with fundamental reliability issues rather than just growing pains. ‍

Pricing:

  • Startup Plan: $0.05/minute plus provider costs. Includes free credits and you can use your own API keys. Perfect for smaller teams. No sneaky cancellation fees, and they'll refund unused time.
  • Enterprise Plan: Custom pricing with higher limits and priority support. Great for bigger companies. They prefer yearly contracts.
  • Add-ons: From $2 to $5,000 monthly for extras like phone numbers and HIPAA compliance. Unlike Air AI's reported upfront costs of $10,000-$100,000 and refund problems, Vapi lets you pay as you go. You might end up paying more as you add services, but at least there's no massive upfront gamble.

Reviews:

"Amazing tool as well as after hours support on a Saturday night" - Robert Peter. Amazing system that they are building. I had issues on a Saturday night, and received a phone call from one of the technicians Sahil and he helped me through my issue. What dedication. I saw some of the other reviews, and they seem to be related to billings, and stuff that could easily be spoken about. I just wanted to give a shout out to this guy for his passion and dedication to the project.

"Unreliable" - Brent P, managing member. Support is non-existent and documentation is extremely poor. I spent a lot of time setting up an assistant which was working ok. Then they had a developer conference and rolled out a lot of new features and EVERYTHING broke. I spent hours and hours trying to get it working again to no avail. Emailed them and was told the "bugs" would be fixed tomorrow... then tomorrow.. then tomorrow. REALLY FRUSTRATING.

3. Retell AI

Best for: Developers that want to build AI voice agents for any specific business needs

G2 rating: 4.6/5 (12 reviews)

Retell AI homepage

Founded in the San Francisco Bay Area in 2023 by Todd Li, Evie Wang, Bing Wu, Weijia Yu, and Zexia Zhang, Retell AI is crushing it as the go-to platform for lightning-fast AI voice agent creation.

With over 3,000 businesses already on board, they're helping developers build human-like voice agents in just one day instead of months - a total game-changer for contact centers looking to level up their operations without the usual headaches.

Retell has features like:

  • Multilingual & Multi-Country Support: Talk to customers anywhere in their own language. Perfect for growing your business worldwide.
  • Telephony Integration: Plugs right into your existing phone systems with SIP trunking. No need to throw away what you already have.
  • Data security and compliance: Retell AI keeps your data safe with serious protection (SOC 2, HIPAA, GDPR). Air AI users report major trust issues and questionable business practices.
  • Real-Time Monitoring & Analytics: See how your calls are doing as they happen. Make smart decisions with actual data. Air AI customers complain about being left in the dark with no visibility.

Cons:

  • UI Improvements Needed: The interface could be friendlier, especially if you're not a tech wizard. Still, it actually works - unlike Air AI's platform that users say is "chronically down" and "full of glitches."
  • Voice Variety Limitations: Could use more male voices and accent options. A small issue compared to Air AI's fundamental reliability problems.
  • Slow customer service: Some folks say support could be faster. But hey, at least they respond - Air AI is infamous for ghosting their customers for weeks or months.
  • Platform Still Evolving: Retell AI is the new kid on the block, so they're still adding features. Air AI is also young but seems focused on sales rather than fixing core issues. ‍

Pricing:

  • Pay-as-you-go: $0.07-$0.31 per minute depending on what you need. You get $10 free to start, 20 calls at once, 10 free knowledge bases, and Discord support. Perfect for smaller businesses or testing the waters.
  • Enterprise: Custom pricing that can go as low as $0.03 per minute. Handles 50+ calls at once, gives you Slack support, helps with legal stuff, and walks you through setup. Great for the big dogs.
  • Extra Stuff: Phone numbers, more knowledge bases, and branded calls cost extra.

Unlike Air AI's reported upfront costs of $10K-$100K with questionable refund practices, Retell AI lets you start small and scale up. You won't need to take out a loan or risk your life savings like some Air AI customers report doing.

Reviews:

"Made our customer service smarter and faster" - Utkarsh M. We’ve been using Retell to build these voice agents for our customer service, for over a year. It’s so natural, people don’t even realize it’s not a human half the time. The responses are super quick too, like you’re having a real convo. It’s actually helped us cut down on how many calls our team has to take, and customers are definitely happier..less hold time and better answers. If you’re on the fence about trying it, just do it.‍

"Extremely slow customer service on discord even when unannounced API changes break product" - Jerry Y. The product is the same as others on the market -- we would switch instantly if there were no switching cost, these guys are not a reliable vendor.

4. Bland AI

Best for: Enterprise companies that want a voice ai platform to streamline customer support and sales

Product Hunt rating: 3.0/5 (10 reviews)

Bland homepage

Founded in San Francisco in 2023 by Isaiah Granet and Sobhan Nejad, Bland AI is an innovative platform designed to build artificial intelligence-powered phone calling agents that efficiently handle the bulk of enterprise call volume.

Bland AI is built for large enterprises that want to automate their customer support and sales operations, offering enterprise scalability and integrate seamlessly with CRMs. The platform stands out with its advanced capabilities like memory functionality across calls, conversational pathways, high-accuracy transcription, context-aware summarization, and confidence scoring.

Key features:

  • Voice Selection: Pick from lots of voices that sound like real people. Change the gender, accent, and how they talk to match your brand. Way more reliable than Air AI's buggy platform.
  • AI Models (Base, Enhanced, Turbo): Three different speeds of AI brain - simple, medium, or super smart. Air AI users complain about one-size-fits-all that doesn't work well.
  • Custom Prompts: Tell your AI exactly how to talk and act. Air AI promised this but users say they couldn't get basic functionality working.
  • Background Tracks: Make calls sound more real with coffee shop or office noise in the background. Great AI for call centers.
  • Custom Tools: Connect your AI to other apps or AI tools to get info during calls. Needs some tech skills but actually works, unlike Air AI's "chronically down" system.
  • Language Support: Talks in 28 languages. Air AI doesn't mention language support in reviews - users were too busy trying to get basic features to work.
  • Inbound Call Handling: Answer calls automatically with custom greetings. Takes some setup but worth it. Air AI users report just trying to get outbound calls working was a nightmare.

Cons:

  • Reliability Issues: Sometimes the AI gets tongue-tied or cuts off mid-sentence. Not perfect, but still light-years ahead of Air AI's platform that users say is "constantly failing."
  • Setup Complexity: You might spend a few hours getting everything just right. But at least there's something to set up - Air AI customers report paying thousands for features that never worked.
  • Customer Service Concerns: Some folks say support is slow. But slow beats Air AI's "ignored my emails for 6 weeks" approach any day.
  • Can't Match Human Connection: For super sensitive stuff, it still feels like talking to a robot. But at least it's a robot that works - unlike Air AI's system that users say "drops off calls" regularly.

Pricing:

  • Standard: $0.09/minute with basic voices and up to 100 calls daily. Perfect for small businesses just getting started.
  • Enterprise: Custom pricing with fancier models and more calls. Good for bigger companies with lots of customers.
  • Custom: Custom pricing with all the bells and whistles plus special features just for you. For businesses that need everything perfect. Important Stuff: No cancellations, no refunds.

Unlike Air AI pricing with upfront costs of $10K-$100K and the endless refund nightmares customers report, Bland AI is clear about their no-refund policy from day one. You'll spend wayyyy less up front, so if it doesn't work out, you're not stuck chasing down the CEO for six months trying to get your life savings back.

Reviews:

"Extremely impressed" - Casper Boutens. Extremely impressed by Bland, the team is improving their product every week, they offer great support and all by all great phone calls made by their AI.

"Doesn't work at all" - Albert Salgueda. Doesn't work at all. I call and it doesn't speak, it gets interrupted... still not there.

5. Synthflow

Best for: Small and medium-sized businesses looking for a powerful conversational ai platform.

Product Hunt rating: 4.7/5 (201 reviews)

Synthflow homepage

Founded in Berlin, Germany in 2023 by Albert Astabatsyan, Hakob Astabatsyan, and Sassun Mirzakhan-Saky, Synthflow is crushing the AI voice call game. With over 1,000 users, they're helping businesses stop missing calls and start making more money with their conversational ai platform designed for SMEs.

Their human-like AI agents don't just follow scripts—they use AI to actually understand what callers want and handle everything from appointments to customer questions without a human needing to step in.

Key features:

  • True Conversational AI: Talks like a real human, not a robot. Adjusts on the fly when people change the subject. Air AI claims to be smart too, but users say it constantly breaks.
  • Ready-Made Templates: Grab a pre-built AI for booking appointments or qualifying leads - just click and go. Air AI customers complain about spending months trying to get basic features working.
  • Built-In Workflow: Already set up to do things like book meetings or detect voicemail. So much easier than Air AI where users say they "tried for months to program it" with no success.
  • 200+ Integrations: Connects to pretty much any tool your business already uses. Air AI seems focused on selling expensive "licenses" rather than making sure the product works with your existing stack.
  • Multilingual Support: Speaks 20+ languages and actually understands different accents. Air AI users were too busy dealing with system crashes to even test language capabilities.
  • 24/7 Availability: Never sleeps, never takes bathroom breaks. Unlike Air AI's platform that users report is "chronically down" and "full of glitches."

Cons:

  • Pricing Structure Issues: The price jumps between plans are pretty big, and unused minutes don't roll over. Not ideal, but at least it's upfront - not like Air AI where users report "hidden costs" and being "unexpectedly charged $100 without prior notice."
  • Inconsistent Performance: Sometimes has trouble with weird names or thick accents. Still, way more reliable than Air AI which users say "just drops off calls" and "continuously fails with even simple actions."
  • Interface Bugs: Can freeze up or lag when you're editing your AI's instructions. Annoying, but minor compared to Air AI where the entire platform reportedly goes down without warning.
  • Limited Support: Support team can be hard to reach sometimes. But they actually exist - unlike Air AI where customers report being "completely ignored" for weeks or months.
  • Testing Limitations: Not enough free minutes to really test before you buy. Still better than Air AI offering "only five free calls to your bot" which users say is "insufficient for proper testing."

Pricing:

  • Starter ($29/month): 50 minutes, 10 calls at once, basic features. Perfect if you're just dipping your toes in.
  • Pro ($375/month): 2,000 minutes, 25 calls at once, more advanced tools, team access. Good for small businesses getting serious.
  • Growth ($750/month): 4,000 minutes, 50 calls at once, 25 subaccounts, your own success coach. When you're ready to scale up.
  • Agency ($1,250/month): 6,000 minutes, 100 calls at once, unlimited subaccounts, white label options. For the big players.
  • Enterprise (Custom): You call the shots on price and features

Unlike Air AI's reported upfront costs of $10K-$100K with customers saying "they promised licensees the world" but delivered "absolute garbage," Synthflow lets you start small and grow. No need to take out loans like those Air AI customers who are now filing complaints with the Attorney General.

Reviews:

"Is a very good platform" - Alejandro Palacios. Is good, easy to use, I like the videos for guide.I've just started to use, hope this keep going well. I would like to see some other languages.

"Synthflow support is non existent" - Andrew Vernon. I used Synthflow for testing purposes to compare it against other VoiceAI platforms. Their support is non existent. I sent and email and opened a support ticket and none were answered. There's no way we could go ahead, what if we had issues, how long would the response times be.

Read next: Bland vs Syntflow

6. Goodcall

Best for: Local businesses that want to streamline customer service

Product Hunt and Trustpilot rating: 3.6/5 (6 reviews)

Goodcall homepage

Founded in 2021 in Palo Alto, California by Bob Summers, Goodcall is revolutionizing customer service and sales with its innovative Agentic Voice AI. With over 2,000 users, Goodcall helps local businesses streamline their operations by automating call handling and sales processes, ensuring no opportunity is missed.

Key features include 24/7 call handling, lead capture and qualification, customizable AI skills, appointment scheduling, and seamless CRM integration. By offering detailed call analysis and optimizing workflows, Goodcall is designed to enhance customer service, and stay ahead in today’s fast-paced market.

Key features:

  • Lead Capture and Qualification: Grabs caller info automatically and sends you alerts right away by text or email. Way more reliable than Air AI where users say the system is "constantly failing."
  • Customizable Skills: Teach your AI what to say and it gets smarter over time. Air AI promised this but customers report spending "six figures" on a product that "is absolute garbage."
  • Appointment Scheduling: Books appointments and handles quotes without you lifting a finger. Air AI users tried for months to get basic features working with no luck.
  • Integration with CRM and Tools: Works with your existing software like CRMs, Google Voice, and Slack. Unlike Air AI where users say support is "a joke" when trying to connect systems.

Cons:

  • Overbearing Upsell: They push you to buy more stuff a lot. Funny enough, Air AI does this too - but they're pushing "$10,000 exclusive partnerships" instead of reasonable upgrades.
  • Poor Customer Support: Hard to get help when you need it. Still, at least someone eventually answers - Air AI customers report being "ignored for 6 weeks without a reply."
  • Unreliable Service: Sometimes phone numbers or voicemail don't work right. Not great, but Air AI users say their entire platform is "chronically down, buggy, full of glitches."
  • Broken Promises: The free account wasn't as good as advertised. But at least they didn't promise "you'll be making $1M per month in a year or less" like Air AI reportedly did.

Pricing:

  • Starter ($59/month): Great for small shops. Unlimited minutes for 100 customers, 1 form, 1 logic flow per month.
  • Growth ($99/month): Perfect when you're growing. Unlimited minutes for 250 customers, 3 forms, 3 logic flows monthly.
  • Scale ($199/month): For the big dogs. Unlimited minutes for 500 customers, 25 forms, 25 logic flows each month.

Look, Goodcall isn't perfect, but at least they're not asking for your "entire life savings" like Air AI customers report. With Goodcall, the worst that happens is you waste a couple hundred bucks. With Air AI, people are organizing class action lawsuits and calling the FTC. Big difference.

Reviews:

"Incredible product" - Danny Lannon. saves me so much time, and I've been able to capture leads in an entirely new way. 100% worth it and saves me a ton of time.

"Customer dis-service" - Merle Craner. When I call a customer service number, I expect a number of options to eventually get to a person to deal with the problem. Goodcall starts immediately with upsell options to service I don't want or need. There is no interaction, just a constant sales pitch. If you have the patience, you will be told they can't help with the problem and provide another number to go through the exact same process again.

7. Play AI

Best for: Businesses looking to scale customer service operations and want many voices and characters.

Trustpilot rating: 3.6/5 (259 reviews)

PlayHT homepage

Founded in 2022 in Mountain View, California, Play AI was created by Hammad Syed and Mahmoud Felfel. The company specializes in transforming written text into realistic, natural-sounding voiceovers and AI voice agents, making it easy for anyone to integrate lifelike voices into their projects.

With a focus on AI voice generation, Play AI offers a wide array of features including voice cloning, support for 142 languages, emotion-driven voices, speaking styles, and advanced audio analytics. The intuitive user interface ensures that users, regardless of technical expertise, can easily create custom voice solutions.

Key features:

  • Multi-Voice conversational ai capabilities: Create dynamic audio by blending different voices within a single audio file for seamless conversations. Air AI lacks this flexible voice blending capability.
  • Voice Cloning: Play AI replicates voices with high accuracy, maintaining the original's rhythm, intonation, and emotion - a much more refined approach than Air AI's promised future voice library.
  • Speech Styles: Choose from emotional and expressive speaking styles to make voices more engaging and natural. Air AI doesn't emphasize speech styles like Play AI does.
  • API Integration: Easily integrate Play AI's voice generation capabilities into apps and devices for real-time audio delivery, while Air AI focuses more on standalone conversations.
  • Custom Pronunciations: Play AI lets you modify the pronunciation of specific words to ensure accuracy across content. Air AI doesn't highlight this level of customization.

Cons:

  • Refund Issues – Many customers report being unable to get promised refunds, with some waiting 6-9 months without payment.
  • Misleading Claims – Multiple reviews suggest the product doesn't deliver on its advertised capabilities and performance.
  • Poor Customer Service – Customers report being ignored, with support eventually becoming completely unresponsive.
  • Platform Stability – Users mention the platform is riddled with bugs and technical issues that severely impact business operations.
  • Potential Fraud Concerns – Several reviewers suggest legal action and mention filing complaints with the Attorney General.
  • Business Closure – Some reviews indicate the company may have shut down while still collecting payments from customers.

Pricing:

  • Starter ($9/month): 50 minutes, 10 voice clones, more concurrent features, ideal for personal use.
  • Creator ($49/month): 300 minutes, 50 voice clones, 1 professional clone, suitable for creators with moderate needs.
  • Pro ($99/month): 700 minutes, 500 voice clones, 3 professional clones, perfect for professionals requiring high volume.
  • Scale ($299/month): 2500 minutes, 1000 voice clones, 5 professional clones, for larger teams or businesses.
  • Business ($999/month): 11,000 minutes, 2000 voice clones, advanced concurrency, ideal for enterprises with high usage.

Air AI's pricing structure is unclear from the available information, but reviews mention investments ranging from $6,000 to $100,000, with some mentioning "agency licenses" costing $35,000 or more.

Reviews:

"Disappointing experience" - Raja Mohammad Zishanullah. I purchased the unlimited plan on Play.ht. The service is incredibly slow and plagued with frequent errors, making it nearly unusable. The newer voice models sound robotic and lack the natural flow that was initially promised. Customer service has been consistently poor, with slow and unhelpful responses. Overall, Play.ht has been a huge disappointment, and I would strongly advise avoiding their service.

"Excellent convenient service" - Core Partners Studio. Excellent convenient service for voiceover, a large database of realistic voices, very convenient to work as a team, great tech support. We will continue to work further!

Want to compare other players in the market? Read our other comparisons as well!

Bland vs Retell

Bland vs Syntflow

Vapi vs Bland

What is the Alternative to AirAI? (Our Top 3)

After diving deep into these 7 best alternatives in 2025, one thing's crystal clear – you need a reliable AI phone call solution that actually delivers, unlike Air AI's seemingly broken promises and refund nightmares. We've analyzed everything from features to customer satisfaction to bring you the right ai solution.

Here are our top 3 picks:

  • #1: Ringly.io – The clear winner with a 4.8/5 Product Hunt rating, no-code setup that takes minutes (not months), and the ability to handle both inbound AND outbound calls. What sets it apart? It actually recovers 35%+ of abandoned carts and updates automatically as your website changes – all at 20% the cost of human agents. Create a free account here.
  • #2: Retell AI – Great for developers who want to build custom voice agents with their 4.6/5 G2 rating. Strong multilingual support and security features, though the interface isn't as user-friendly as Ringly.io for non-technical folks.
  • #3: Bland AI – Solid enterprise option with flexible voice selection and AI models, but users report some reliability issues and setup complexity that Ringly.io avoids with its plug-and-play approach.

With 1,300+ satisfied customers and the BubbleCon 2024 "Most Innovative App" award, Ringly.io gives you everything you need without the $10K-$100K investments that Air AI customers are still trying to get refunded.

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